The Impact: Engaged employees become brand ambassadors and contribute to better customer interaction, loyalty and advocacy. A study by Gallup found that highly engaged workforces deliver 12% higher customer satisfaction and a 20% increase in sales.
My strategies focus on employee advocacy and employer branding, creating a ripple effect that improves customer loyalty, organizational profitability, and community wellbeing. I partner with organizations to put together an employee advocacy and employer branding strategy.
I’m also committed to amplifying this message through thought-provoking talks and panels at HR conferences, sustainability summits and social impact forums.
